Who are Ideagen?
If you have ever flown in a plane, been in hospital, or even given blood, there is a good chance we’ve helped keep you safe. For nearly a quarter of a century, we have been providing software solutions to thousands of customers such as the UK NHS, Virgin, PwC, Emirates, Heineken and even Harvard University. We are not a large faceless corporation, but we are not a fly-by-night dot com company either. With more than 650 employees in multiple locations across the UK, USA, Dubai, Malaysia, and Bulgaria – not including our global Partner Network – we’re one of the most exciting and fastest growing software companies in the world.
What’s in it for you?
While we take our work and deliverables seriously, we have a relaxed working environment and we want our people to be rewarded for their hard work. We offer benefits such as 20 days’ holidays (exclusive of bank holidays), Enhanced Maternity and Paternity Pay, Free On-site Parking, Private Medical Insurance, Free drinks and fruit in the office, sports cards and many more!
Take the next exciting step in your career
Ideagen’s software helps organisations – from pharmaceutical firms to airlines – to do their jobs better, in turn keeping the people who use their services safe. Find the next exciting step in your career within our world of software.
We are one of the most exciting and fastest growing software companies in the world
At Ideagen, we know that our business is only as good as our people. That’s why we pride ourselves in hiring and retaining the best talent around. We have more than 700 employees in multiple locations.
We want people with big ideas, who are passionate about what they do. We’re looking for people who will bring integrity and creativity to their team as well as a real sense of collaboration. Together, we can help organisations work smarter and help to make the world a safer place.
Mobile Application Specialist – JavaScript
Are you currently looking for a company where you can develop your skills in either JavaScript and .NET technology?
Here at Ideagen we are really excited to be adding a new Mobile Application Specialist to our talented Technical Services team in Sofia, Bulgaria.
The role will play a key part in our ever developing offering to customers, creating fantastic and comprehensive mobile solutions and technical support.
Does this sound like you?
- A natural desire and willingness to learn new technologies and skills
- Strong problem-solving skills and high attention to detail
- Motivation to meet team goals and objectives
The Role and Responsibilities
- You will help our customers achieve their goals by using our mobile solutions to their full potential
- There will be in-depth technical support and configuration services for our mobile platform, configuring forms for customers tailored to their individual requirements and platforms
- Define configuration specifications based on clients’ requirements
- You will customize our solutions, so they can best fit clients’ needs
- Train and support our customers on how to work and administrate our solutions to the best of their advantage
- Take ownership over issues, proactive tasks and projects from start to finish
- Resolve cases using knowledge gained through product training, support documentation and personal experience/knowledge
Knowledge & Experience
- Experience using scripting languages such as JavaScript or VB.NET
- Excellent organisational skills and be able to effectively manage your own workload where priorities may change throughout the day
- Knowledge of database platforms such as SQL
- An understanding of Web Services and Mobile
Report Developer
Are you looking for a new role with a business that continues to grow at an astonishing rate, and play a key part in the technical offering to our customers?
Ideagen are looking for a Report Developer to join our fantastic team in Sofia, Bulgaria. This plays a vital role in ensuring our customer service experience is the best it can possibly be and will work closely with the service delivery team to understand customer requirements.
Does this sound like you?
- Are you passionate about working with C#?
- Are you enthusiastic about providing excellent customer service?
- Would you like to be part of something great, and join our European Headquarters currently experiencing a massive period of growth?
The Role and Responsibilities
- Understand customer requirements and build bespoke system reports using our product’s built-in report designer solution.
- Analyse patterns in customer requests and create standard solutions that can be added to future product release.
- Advise on best reporting practice for existing and upcoming products, particularly our new and upcoming SaaS products.
- Work with Service Delivery Consultants to better understand customer requirements and suggest more efficient designs where applicable.
Knowledge & Experience
- An aptitude for Business Intelligence and Pixel Perfect report designs.
- Basic knowledge of Visual Basic/C# for data processing in reports.
- Understanding of SQL-like languages and ability to write simple scripts for extracting data.
Added Bonuses
- Knowledge of data warehousing concepts with multi-product environments
- Exposure to data transfer/migrations process using ETL tools such as SnapLogic, SSIS, Informatica etc
- Desire to get involved in the wider scope of data operations such as product data migrations and integrations
Technical Services Consultant
If you look at Ideagen as a business, you will see a real success story in it’s timeline! We are growing across the globe and have the ambitions to go even further!
Our office in Sofia is an integral part of our service offering, and we are excited to be looking for a Technical Services Consultant to join the team! The Technical Services Consultant will be building key pipelines to support customer data migration to our amazing Ideagen platforms.
Does this sound like you?
Do you love working with data and enjoy spotting trends?
Are you looking for a role with a customer facing element?
Are you a problem solver and have a keen eye for detail?
The role and responsibilities
- You are working as part of a team to build and deploy complex pipelines to support customer migration to Ideagen platforms.
- Performing analysis on core products as well to support migration planning and development.
- Production of supporting documentation such as specifications, data models and mapping decisions to help our service delivery teams engage confidently with the customer.
- Being an adviser on development process and suggest ways of improving efficiency within the team
- A desire to look beyond data migration and consider other areas such as integration and warehousing
Knowledge & Experience
- Experience in ETL development tools such as Snaplogic, SSIS, Talend, Informatica, InfoSphere etc
- Good understanding of relational database management systems such as SQL or MySQL
- Awareness of developing ETL tools and cloud concepts
- Basic knowledge of scripting languages such as .NET, C#, Java, Python etc